You are purchasing from a merchant's website (the "Merchant").
If you place a Qualified Customer Order, the Product(s) you are purchasing will first be sold by the Merchant to Passport Global Inc (“Passport”), and then by Passport to you under these Terms and Conditions. Your payment information, shipping address, and any additional required or requested information to complete your order will be shared directly with Passport and its agents and contractors to allow Passport to complete your Qualified Customer Order.
Your Qualified Customer Order is subject to: (1) these Terms and Conditions; and (2) any relevant terms and conditions imposed by the Merchant. By completing your purchase, you confirm that you have read and agree to be bound by all these terms. By placing a Qualified Customer Order on the Merchant’s website, you understand and agree that:
You are dealing with and providing your information to Passport. Passport may contact you regarding your order.
If there is an error in the listed price for a Product on the Merchant's website, or in the price applied during the sale and processing of your order, Passport and its designated agents have the right to contact you, correct the price, and/or cancel your order.
The Merchant remains responsible for handling the payment of your order.
Once your payment is processed, ownership of the items will transfer from Passport to you.
Certain addresses will not be eligible for shipping, such as PO box addresses.
Passport may refuse service, decline to process or complete Qualified Customer Orders, remove or edit content, or cancel such orders for any reason or no reason at all, at its sole discretion.
If you are a minor in the jurisdiction where you reside, approval from your parent, guardian, or legal representative is required to complete your purchase.
You authorize Passport and its designated agents and contractors to perform the following activities related to the delivery of Products: (i) act as your agent to make and submit customs declarations and related actions as your direct representative, which expressly includes completing any documents, amending product codes or Harmonized System codes, and paying any duties, taxes, or penalties required under applicable laws and regulations; (ii) act as a transportation agent for customs import and export control purposes solely for the purpose of designating a customs agent to perform customs clearance and entry; and (iii) redirect an order to your customs agent or another address at the request of any person that Passport’s designated agents and contractors reasonably believe is authorized.
Currency:
You can select your preferred payment method and currency from a list of available options at the time of purchase. Please note that the relative value of currencies may vary, and as a result, the actual purchase price of the items in your order may vary depending on the currency selected.
Billing:
If you use a payment card or other electronic payment method, the charges to your account for your order will be subject to the Merchant’s terms and conditions.
Shipping:
The items in your order may be shipped in a single shipment or multiple shipments. If the items in your Qualified Customer Order are shipped in multiple shipments, or if your order is only partially shipped, you will only be charged for the items that are actually shipped to you.
Chargebacks, Fraud Prevention, and Void Transactions:
For your protection, Passport may use various fraud prevention protocols and industry-standard verification systems to reduce fraud and minimize chargeback risks. You must comply with these protocols and policies, including card authentication and verification of "shipping" and "billing" addresses. Once an order is placed, you will not be able to change any authenticated payment information or verified "shipping"/"billing" addresses. If a system error occurs that results in the processing or acceptance of a transaction for which authorization was denied, the transaction will be void.
Customer Service and Returns:
Questions or complaints about your order should be directed to the Merchant in the first instance. Passport may work with the Merchant as needed to resolve your issue. The Merchant is authorized to permit returns or refunds according to its policy, including the refund of the original prices of returned Products to the Merchant’s designated address. However, Passport may refuse any return request if a restriction applies to the item for which the return is requested. You agree that your sole recourse is against the Merchant. When a return by the Customer is authorized by Passport or the Merchant, Passport will also have the right to return the item to the Merchant and, accordingly, the Merchant will issue a credit note to Passport, and Passport will provide a credit note to the Customer, with the ownership and risk of the Products for the return passing directly to the Merchant. When a return is authorized by Passport or the Merchant, the Merchant, at Passport’s request and acting on its behalf, will provide a credit note to the Customer up to the value of the Products authorized to be returned directly to the Merchant. In connection with any return of Products to the Merchant, you authorize Passport and its designated agents to act on your behalf and recover any import duties and taxes for their own account. If necessary, you will sign any document reasonably required to facilitate the return of Products and the recovery of duties and taxes.
General Terms:
The following general terms apply whenever you place a Qualified Order through the Merchant's website:
Compliance with Applicable Laws:
You certify that any Product purchased through a Qualified Order will not be imported, exported, sold, or transferred in violation of any applicable law, including but not limited to the U.S. Export Administration Regulations or U.S. sanctions and embargoes administered by the U.S. Department of Treasury, and equivalent statutes, regulations, and codes in the UK or the EU. It is your responsibility to know the laws of the country to which you are importing any Product you order from the Merchant's website. By placing a Qualified Order, you certify that the importation of the Products you ordered to the country of the provided shipping address does not violate any laws or regulations of that country.
Privacy:
To complete your Qualified Order, you must provide personal information to the Merchant and Passport, and you consent to your personal information being collected, used, processed, disclosed, and/or stored by the Merchant, Passport, and our service providers as necessary to process and complete your order and provide the services you requested, in accordance with the Merchant’s and Passport's Privacy Policies. Passport assumes no responsibility for the collection, use, processing, disclosure, or storage of your personal information by the Merchant or any service provider contracted by the Merchant. The collection, use, processing, disclosure, and/or storage of your personal information by the Merchant or its service providers is governed by the Merchant’s privacy policy. The Merchant and Passport may analyze transactional data to identify trends, statistics, and measures that could improve the Merchant's customer experience and/or Passport's provided services. Any transactional data analyzed for these purposes will be aggregated and de-identified, meaning that any personally identifiable information will be removed.
Electronic Communications:
When you place a Qualified Order through the Merchant's website, you will be communicating electronically with Passport, and you consent to enter into this agreement electronically, as well as receive communications from Passport electronically/via email.
Modifications:
You acknowledge that Passport may make changes to its system, policies, and these Terms and Conditions at any time. Passport will ensure that the current version of these Terms and Conditions is presented each time you place a Qualified Order on the Merchant's website. You are responsible for reviewing these Terms and Conditions each time you place a Qualified Order. If you do not agree with any changes to the Terms and Conditions, you should not complete your order. Any order placed after the effective date of a change will constitute your acceptance of the change and the current Terms and Conditions.
Severability:
If any provision or part of these Terms and Conditions is found to be invalid, void, or for any reason unenforceable, that provision or part will be separated, and the validity and enforceability of the remaining provisions will not be affected.
Proceedings:
Any action or proceeding arising from or related to these Terms and Conditions must be brought in the courts of California, United States, and you irrevocably accept the jurisdiction of the courts of California, United States, for all such purposes.
Language:
The parties have expressly agreed and requested that this agreement and all related documents be written in English.
Definitions:
"Member State," "third country," and "third territories" as defined in Article 5 of Council Directive 2006/12/EC. "Products" refers to the goods offered for sale through the Merchant’s website that do not belong to a class or description subject to any special tax, whether such goods are effectively subject to that tax or not, and whether that tax has been paid on those goods, or to prohibited or restricted goods if imported into the UK, and which are not subject to export, sale, or transfer restrictions in violation of Applicable Laws. "Product Prices" means the prices, including VAT at the appropriate rate, of the Products offered for sale to the Customer by the Merchant and, consequently, by Passport to the Customer; and "Product Price" means the price of an individual Product. "Qualified Customer Order" meets all of the following conditions:
It is an order for a Product or Products placed through the Merchant’s website to be transported from:
A third country or territory, excluding Northern Ireland (“NI”), to an address in an EU Member State (e.g., from the U.S. to France);
A third country or territory, excluding the UK, or from an EU Member State to an address in Great Britain (e.g., from Germany to England); or
A third country or territory, excluding NI, to an address in NI (e.g., from the U.S. to NI); and
Concerning the transport of a Product or Products to an address:
In Great Britain or Northern Ireland, the total intrinsic value of the Product or Products in that order does not exceed £135 (one hundred thirty-five) pounds sterling, or if the Products in an order exceed this amount but are shipped in separate shipments, the intrinsic value of each shipment of which the Products are part does not exceed £135 (one hundred thirty-five) pounds sterling; and
In an EU Member State, the total intrinsic value of the Product or Products in that order does not exceed €150 (one hundred fifty) euros, or if the Products in an order exceed this amount but are shipped in separate shipments, the intrinsic value of each shipment of which the Products are part does not exceed €150 (one hundred fifty) euros.